FAQs
This occurs due to a login conflict.
To access the application, use the orange button beneath the pictures on the homepage:
https://stipendsandgrants.gov.mt
Do not use the red Log In link in the top-right corner.
If your name appears in the top-right corner, log out first and then log in using the dedicated button.
The link to the Stipends and Grants website and online application is:
https://stipendsandgrants.gov.mt
EduServizz.gov / One Stop Shop officials are available at the Ministry for Education and Sport, Great Siege Road, Floriana.
Opening hours:
- Monday to Friday: 09:30 – 14:00
- Wednesdays: 09:30 – 18:00
- Saturday: 08:00 – 12:00
Students visiting the Ministry should bring their ID card and soft copies of the documents required for uploading to the online application.
All telephone communication is handled by EduServizz.gov / One Stop Shop officials.
As per government policy, the public cannot contact individual staff members directly.
Use Freephone 153 for all queries related to Stipends and Grants.
EduServizz.gov / One Stop Shop officials will provide assistance and clarification.
The most secure method is via the online application itself.
A Contact Us link at the top-right corner will open a dialog box that allows students to send messages securely to staff. Replies will be sent to the email address indicated in the online application.
Students at post-secondary institutions and MCAST will have their stipend deducted according to absenteeism recorded by their institution. Students should consult their institution’s attendance regulations.
For stipend purposes, students are entitled to 15 days of paid sick leave per academic year, provided they submit the required medical certification to their educational institution.
Payment for sick leave beyond 15 days may be authorised by the Students’ Maintenance Grants Board. Requests should be submitted by email to [email protected], together with the necessary supporting documentation.
Students who wish to appeal must do so in writing and provide supporting documentation. Appeals may be submitted via:
- Email: [email protected]
- Mail: Attn: Chairperson Students’ Maintenance Grants Board
Room 235, Great Siege Road
Floriana VLT 2000
The Board may verify submitted information and/or request additional documentation.
As of this academic year, students with a pending refund who apply again to pursue studies may settle their outstanding balance through a Set-Off arrangement.
Students may also opt to settle their pending refund by direct transfer to the MES account indicated in the Overpayment Notice issued to the respective students.
Students are not eligible to receive any Students’ Maintenance Grants unless all outstanding amounts are settled in full.
Applications for the Supplementary entitlement undergo more rigorous vetting than applications for the other Stipends and Grants, since total household income, employment and other factors are assessed before awarding this benefit.
Online applications for the Supplementary Stipends and Grants may remain pending if the students do not submit the requested documents. There shall be no further processing of online applications after end June 2025.
First-year students at Post-Secondary Institutions and MCAST must upload:
- the original copy of their Secondary Qualification and Profile (1-page document), and
- the Certificate Supplement (4-page document).
Draft versions are not accepted.
All students must also upload:
- their most recent Jobsplus Employment History, obtained from jobsplus.gov.mt using their e-ID, and
- proof of five years’ residence in Malta prior to the submission of their application.
The Students’ Maintenance Grants Board reserves the right to request further documentation if needed.
IBAN stands for International Bank Account Number. It is made up of up to 31 alphanumeric characters (except for REVOLUT) and can be found on your bank statements.
You may also obtain your IBAN through your bank’s Internet Banking services or by visiting a branch.
It is imperative that students enter their own IBAN and ensure it is inputted correctly.
Students who change course during the academic year need to create a new course option with the updated course details. This is done by accessing the online application and selecting Add Course. Staff at the Stipends Office will proceed with the new course option and decline the previous one.
Students who need to amend their online application after submission may access it again using their e-ID and password and make the required changes (for example, updating their IBAN).
Please note that not all data fields can be changed. Once changes are made, students must click Submit.
Students should visit the Identity Malta website and click on the left-hand link “Forgot your Password?”
Students may also phone the Identity Malta Offices and request a new password. This will be sent electronically to the email address indicated on the e-ID application.
E-ID accounts are managed by Identity Malta – visit their website here.
Students may request an e-ID account by phoning 2590 4300 or by emailing [email protected].
All information regarding e-ID accounts can be found at:
https://www.identitymalta.com/unit/e-id-cards-unit/